Terms & Conditions

Instructional Agreement

Hi there! Take the time to read this, please. You’ll get way more out of your instructional program and it’s important that we’re on the same page when working together as Professor (me, Erica Cuni) and Client (you). Let’s go!


Your Professor will do everything possible to support you in achieving your own results and desired outcomes, but you are responsible for the cause of any and all change in your life.

Your Professor will work with you to learn the #UndeniableTruth steps and process, identify solutions and offer suggestions, options, and advice based on their own personal experience, training and the information appropriate.

You accept full responsibility for all decisions and courses of action.

You as Client, by making payment to Professor, agree to enter into this Instructional Agreement and acknowledge that #UndeniableTruth is not financial, medical, or legal advice.

In class, it is your responsibility to follow the class/community guidelines that will be laid out at the beginning of each group. If community guidelines are not followed, the Professor reserves the right to remove you from the group and no refund will be afforded.


Your Professor will not divulge that they and Client are in an instructional relationship without the Client’s express consent. Of course, you are free to disclose our instructional relationship with anyone at any time.


All calls are scheduled in advance by direct agreement between Client and Professor. If for any reason you cannot attend a scheduled call you are fully responsible for informing the Professor, otherwise the missed class, cohort office hour or individual office hour is deemed as forfeit. There is no rescheduling with the group calls, either for Mastermind Class or Cohort Office hours. To reschedule an individual office hour, 48 hour notice in advance is required. The Professor will make every effort to reschedule a time that works for both parties.


Weekly themed emails are to help with accountability and reinforce the #UndeniableTruth steps.


There is no extra charge for brief “catch up emails” between your meetings/classes to share wins, seek clarity on actions, or review minor issues. Erica provides this free additional service to provide accountability and lasting results.

TermS & Conditions


If you wish to cancel the agreement and payments within 5 business days of the date indicated you may do so for a full 100% refund of any monies paid less the cost of any products delivered. This refund is only available if services have not yet commenced in any way.

All notice of cancellation must be in writing and delivered by mail or email to info@theburnoutprofessor.com. Cancellation notice will be deemed on the date in which the cancellation is received by Hope and Healing, LLC. No refunds, credits, or transfers are available for no-shows.

A no-show is considered to be an office hour that is not canceled or rescheduled within 48 hours in advance of the scheduled time.

If for some reason you are not satisfied with video purchases, a full refund and revoke of membership will be allotted within 3 business days of purchase date.


The #UndeniableTruth Instructional Programs are created and sold as whole packages and cannot be altered or partially completed in any way. If you are enrolled in continuing instruction, it will be billed monthly unless otherwise discussed, unused monthly sessions due to discontinuing instruction may not be eligible for refund, credit, or transfer.


The dates and times of Instructional calls are known when the client signs up for the course. It is the client’s responsibility to attend each session. There is no rescheduling of group cohort office hours or Mastermind Group calls. There is one absence allowed in the Mastermind Class, unless otherwise discussed with the Professor ahead of time. More than one absence, the Professor reserves the right to remove the client from the group Mastermind to preserve the integrity of the class.


If any installment payment should default, the Client will have seven (7) days to provide an alternate successful payment method. Any scheduled instruction will be postponed until payment is received. If a Client should default on any installment payment, the result may be cancellation from the Program: all discounts and bonuses will be forfeited and full program balance will be due immediately.


The Professor reserves the right to change, modify or cancel any programs as considered necessary. In addition, she reserves the right to remove any student that may not be the best fit for the program. Any such change will be made in consultation with the Client.


All content materials on this website, any promotional content materials or “freebies,” and any content related to the #UndeniableTruth program are subject to copyright and other intellectual property rights. All materials may not be recorded, used, or reproduced without the written permission of Hope and Healing, LLC.


You understand that all action taken is performed voluntarily and is your own responsibility. Clients should seek independent professional advice before beginning any new medical, legal, or financial action.


By using this website or by entering into an Instructional Agreement either through signing an Instructional Agreement with Erica Cuni and/or Hope and Healing, LLC or paying any amount to Erica Cuni and/or Hope and Healing, LLC, you agree to abide by the terms and conditions as set out above.